+1 (833) 372-8487 (USA) / +7 (952) 200 00 46 (RUS)

How to Proceed

  1. If you want to you can already give us a brief description of your status and share us some files you might have. The link is down below.
  2. We would need your most recent medical documents about your condition should you possess any. Don’t worry about your privacy, your information is protected under HIPAA law and treated as Personal Health Information.
  3. The second step is an interview with a basic questionnaire to get some detailed information about you. Our skilled medical consultants will contact you for this.
  4. Sometimes a basic physical examination is recommended for updated information about your medical condition. This might require going to a physician’s appointment.
  5. After this it’s time for a quote and then a call or video meeting with the physician of your choice. To walk through the process, click Patient Path link.

You can contact us through by clicking here. Please have a valid email address and/or a phone number so that we can get back to you. We normally answer to emails in 24 hours but please allow up to 48 hours for our first response. Should you wish a quicker response you can also call us from Monday to Friday between 9am and 5pm

Contact us


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Share your files through a Protected Portal

Secure File Transfer

Your personal information security and privacy are important priorities for us. Thus our HIPAA and GDPR qualified system will protect your information when sharing files with us. This enables you to easily transfer files without your sensitive personal information ending up to wrong hands.

Secure File Transfer

Protected Medical File Transfer

We understand that in the modern society one of the most important factors is personal information safety. This is why we include to our full package a protected file transfer system, which allows you to add your files easily online or handing them personally to us. This system ensures that none of the information you provide to us or receive from your treatment is breached to any outside instance like to your local insurer. Nonetheless this information and all the documents are your property and we operate to respect your privacy and ensure that you choose to where your information goes.

HIPAA and GDPR protection

HIPAA or Health Insurance Portability and Accountability Act regulates the medical file transfer and its framework. The file transfer in US is hence subject to this law. It is important to note that in order for you to seek coverage from your insurer, only the treatment related information is allowed to reach your insurer. In case you will not seek for any payments from your insurer the HIPAA is not necessarily applied when you send information to European facilities. In this case a European Union Regulation GDPR or General Data Protection Regulation is applied for your safety. GDPR is, if not more, then as rigorous on your personal protection as HIPAA regulation. GDPR essentially requires the medical instances holding, handling, and transferring personal information to follow strict rules and maintain securitization levels designed to each industry. This is true for all the European Union countries and also consider information sent from EU to other nations to be regulated under the GDPR protocol.

In short this means that as we provide the secure transfer system approved by regulations from both regions, you have one less thing to worry about before, during, and after your travel. You are also able to assign in detail, where you want your information and record to be sent.

Send Your Files from Here

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